FAQs
Frequently Asked Questions (FAQ)
1. What products does Gloow369 Design offer?
Gloow369 Design offers an exclusive selection of surplus design products, including lamps, statues, bookends, sofas, and armchairs. Each item is chosen for its quality and originality, representing the best in modern and innovative design.
2. How can I place an order?
To place an order, simply browse our catalog, select the products you wish to purchase, and add them to your cart. Once you're ready to checkout, proceed with payment using the available methods. You will receive an email confirmation once your order is completed.
3. How long does shipping take?
Shipping times vary depending on the destination. Generally, products take between 7 to 14 days to arrive, as we handle international shipping to offer the best quality at affordable costs.
4. Can I return a product?
Yes, we accept returns within 30 days of receiving the product. To initiate a return, please contact our customer service at support@gloow369design.com. The product must be returned in its original condition.
5. What payment methods do you accept?
We accept all major payment methods, including:
- Visa
- MasterCard
- PayPal
- American Express
- Apple Pay
- Google Pay
6. Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping costs and delivery times may vary depending on your location. Specific details will be shown during checkout.
7. Are the products authentic?
Absolutely. Every product sold on Gloow369 Design is carefully selected and guaranteed for its quality and authenticity. While we don’t list specific brands or designers in the descriptions, we can assure you that each item is original and of high quality.
8. Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer service as soon as possible. We will do our best to update the address before the order is shipped. Once the order is shipped, we cannot make changes.
9. How can I subscribe to the newsletter?
You can subscribe to our newsletter by entering your email address in the designated field in the footer of the website. You will receive updates on new collections, exclusive offers, and other design news.
10. Is my personal data secure?
Yes, the security of your data is our priority. We use advanced security measures to protect all personal and payment information. You can read our [Privacy Policy] for more details.